Wilmslow Health Centre

Wilmslow Health Centre 2020-11-01 Person 5 5 0

Very professional friendly staff.

Nothing.

Wilmslow Health Centre 2020-10-27 Person 5 5 0

Clean efficient and friendly

N/a

Wilmslow Health Centre 2020-09-25 Person 5 5 0

Participated in an econsult, the doctor spent time outlying options with me, discussing the best course of action, explaining why that was the case.

No, great service.

Wilmslow Health Centre 2020-08-17 Person 1 5 0

Lack of appointments and telephone consultations are not flexible if you miss the call.

If the surgery is not able to see people face to face it shouldn’t be the case that the phone rings several times and if you miss it you need to wait a week for another appointment.

Wilmslow Health Centre 2020-04-30 Person 2 5 0

I completed the e consultant on Tuesday night. On Wednesday afternoon I received a text to follow a link. In the link i had to upload the picture again and put some details. After i submit it I receive a text to ring for a routine appointment. I ring the receptionist and i am told the GP will review the picture and ring me the following day ( 48 hrs after submitting the e consultant form). Then at 16.54 I receive a text to ATTEND the practice at 09.20. When i saw the text the practice was closed. I had to arrange cover at work to attend for the appointment. To my surprise when i went to the gp practice and said i had an appointment a lady next to the receptionist stood out saying; we don’t do any fave to face consultation. I showed her the text and het reply was this is the text the patients receive and so far they had no problems. As an NHS professional myself i always treat my pts with respect. I hope your practice/ this lady learns to do the same.